Posts tagged #llm

3 posts

Autonomous Customer Service with Dialogflow and LLMs: Architecture, Intent Design, and the Path to CSAT Parity

A production-focused guide to building autonomous customer service systems using Dialogflow CX combined with LLM-powered RAG pipelines, covering intent design, multi-turn conversation handling, fallback strategies, and measuring success through CSAT.

July 11, 2026 • Aryanto, M.Si

conversational-ai nlp

Production RAG Pipelines: Building Retrieval-Augmented Generation That Actually Works

A production-focused technical deep-dive from 9+ years of hands-on data science experience.

July 11, 2026 • Aryanto, M.Si

rag nlp

Agentic AI for Document OCR and Automated Interpretation

A production-focused guide to building agentic AI systems for document OCR — from OCR pipelines and LLM-based extraction to multi-agent workflows for automated document processing and interpretation.

July 11, 2026 • Aryanto, M.Si

marketing agentic-ai document-ocr automation workflow-orchestration